Terms Of Service

Terms of Service – Havendon

Effective date: 03-10-2025

By accessing and placing an order with Havendon, you confirm that you agree to and are bound by the service terms contained in the General Terms and Conditions outlined below. These terms apply to the entire website and any email or other form of communication between you and Havendon.
Under no circumstances shall the Havendon team be liable for any direct, indirect, special, incidental, or consequential damages, including but not limited to loss of data or profits, arising from the use of, or inability to use, the materials on this website, even if the Havendon team or an authorised representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for maintenance, repair, or correction of equipment or data, you assume any associated costs.
Havendon is not responsible for any outcomes that may occur during the use of our resources. We reserve the right to amend prices and revise our resource usage policies at any time.

LICENSE

Havendon grants you a revocable, non-exclusive, non-transferable, limited licence to download, install, and use the website strictly in accordance with the terms of this Agreement.
These General Terms and Conditions constitute a contract between you and Havendon (referred to in these General Terms and Conditions as "Havendon", "we", "us", or "our"), the provider of the Havendon website and the services accessible through it (collectively referred to as the "Havendon Service").
By using our website, you agree to be bound by these General Terms and Conditions. If you do not agree to these Terms, please do not use the Havendon Service. "You" refers to both you as an individual and any organisation you represent. If you breach any of these Terms, we reserve the right to suspend or terminate your account without prior notice.

DEFINITIONS AND KEY TERMS

  • Cookie: A small piece of data generated by a website and stored by your browser. It is used to identify your browser, provide analytics, and remember information such as your language preferences or login details.
  • Company: When these Terms refer to "Company", "we", "us", or "our", they refer to Havendon, which is responsible for your information under these Terms.
  • Device: Any internet-connected device, such as a mobile phone, tablet, or computer, used to access Havendon and its services.
  • Service: The services provided by Havendon as described in these Terms.

Third-party Service: Advertisers, sponsors, or business partners providing content or products that may be of interest to you.
Website: http://havendon.com/

You: Any individual or organisation registered with Havendon to use our Services.

RESTRICTIONS

You agree not to, and will not permit others to:

  • License, sell, rent, lease, assign, distribute, or otherwise commercially exploit the website.
  • Modify, create derivative works from, reverse engineer, decompile, or disassemble any part of the website.
  • Remove or obscure any proprietary notices, including copyright or trade mark notices, belonging to Havendon or its affiliates.

RETURNS & REFUNDS POLICY

Thank you for shopping with Havendon. We appreciate your custom and strive to provide you with an excellent shopping experience. As with any online purchase, certain terms apply to transactions made through Havendon. By placing an order or making a purchase, you agree to these Terms together with our Privacy Policy.
If, for any reason, you are not completely satisfied with a product or service, please contact us and we will do our best to resolve the matter promptly.

YOUR SUGGESTIONS

Any feedback, comments, ideas, or suggestions ("Suggestions") submitted to Havendon shall remain the sole property of Havendon. We may use, copy, modify, publish, or distribute your Suggestions for any purpose without providing credit or compensation.

YOUR CONSENT

By using our website, creating an account, or placing an order, you consent to these General Terms and Conditions.

LINKS TO OTHER WEBSITES

These Terms apply solely to our Services. Our website may contain links to third-party websites that are not operated by Havendon. We are not responsible for the content, accuracy, or practices of those websites. Once you leave our website, the policies of the third-party website will apply.

COOKIES

Havendon uses cookies to identify the areas of our website that you visit. Cookies help improve the performance and functionality of our website. You may disable cookies through your browser settings; however, certain features of the website may not function correctly if cookies are disabled.

CHANGES TO OUR TERMS

Havendon reserves the right to modify or discontinue any part of the Service at any time without prior notice. Any changes to these Terms will be published on this page together with an updated effective date.

MODIFICATIONS AND UPDATES

Havendon may update or improve the website from time to time, including implementing bug fixes, performance improvements, security updates, or introducing new features. These updates may modify or remove certain functionality.

THIRD-PARTY SERVICES

We may include or provide access to third-party services or content. Havendon is not responsible for the accuracy, legality, reliability, or quality of any third-party services or content. Your use of such services is entirely at your own risk and subject to the terms and conditions of those third parties.

TERM AND TERMINATION

This Agreement remains in force until terminated by either you or Havendon. We reserve the right to suspend or terminate your access to the Service at any time, without prior notice, for any reason.

Our Business Information

Store Name: Havendon
Company Name: Havendon LTD
Address: 26 Birchwood Lane, Leeds, LS8 4QH, United Kingdom
E-mail: support@havendon.com
Contact Form: Contact Us
Service Hours:
Monday to Friday: 9:00 am – 5:00 pm (Greenwich Mean Time (GMT) / British Summer Time (BST), as applicable).
Customer Support aims to respond to all enquiries within 24–48 business hours.